Terms & Conditions – Terrasoul Tour & Agency
These Terms & Conditions outline the rules and guidelines for using the services of Terrasoul Tour & Agency.
By booking a trip or using our website, you agree to the following:
1. Booking & Payments
All bookings require a minimum advance payment to confirm the package.
Full payment must be completed before travel documents are issued.
Prices may vary based on airline rules, seasonal rates, and hotel availability.
2. Cancellations & Refunds
Cancellation charges depend on airline, hotel, and activity provider policies.
Refunds (if applicable) will be processed within 7–14 working days.
No refunds for last-minute cancellations or no-shows.
3. Travel Documents
Passports, visas, and other travel documents are the traveler’s responsibility.
We assist with documentation but are not responsible for delays or rejections by government authorities.
4. Package Inclusions & Exclusions
Your travel package will clearly mention what is included and excluded, such as:
Hotels, flights, meals, transfers, activities
Personal expenses, city taxes, or additional services
5. Health & Safety
Travelers must ensure they are medically fit for travel.
We are not liable for accidents, injuries, or health issues during the trip.
6. Limitation of Liability
Terrasoul Tour & Agency acts as a facilitator between the traveler and third-party providers (airlines, hotels, guides, etc.).
We are not responsible for:
Delays
Cancellations
Lost baggage
Service interruptions caused by third parties
7. User Responsibilities
By booking with us, you agree to:
Provide accurate personal details
Follow local laws and guidelines
Respect cultures, nature, and communities
8. Contact for Queries
For questions about these Terms, contact us at:
📧 support@terrasoultour.com
📞 +91 98765 43210